Messages and Messengers Messages have images and actions. The image draws attention to your company, your products and your brand. As we saw in the previous lesson, Styles  can be used to format the message Text. In this lesson, we'll use Themes to format the E-mail message. Messages also have actions. The actions include Tracking, Delivery and Voting. Each E-mail can be loaded with follow up flags, receipts and even more options. If you are ready, please start Microsoft Outlook and go to the Inbox. The theme for this lesson is Messages and Messengers. The words that I say or E-mail or text are messengers. The question is: Am I sending out angels or devils? Many of the angels shown on these pages are from the collection of Herm and Connie Walters. The Precious Moment angels are from the collection of Marni Frank.