Welcome This course presents a practical, hands-on approach to computers. The lessons are based on what you see on the screen, what you can do with the options, and what works on the job. The goal is to enable you to use Microsoft Office effectively, even creatively. Use this Guide as part of your professional development plan to prepare for the new Microsoft Business Certification (Microsoft Office Specialist (MOS), or as a reference book to solve problems as they come up. This introduction provides information on: • Navigation • Practice • Sample Documents • Assessments