Creating A Mail Merge We are open for business! It’s time to send an announcement. Today we’re going to create an Open House flyer and automatically customize this flyer for each of our clients. This is called a Mail Merge. It is an effective way of advertising and it’s simple to do. Start Microsoft Word. When the Welcome page appears, open a new, Blank Document. What do you see at the top of the screen? Is there a Home Ribbon? And the Insert, Design, Page Layout, References, Mailings, Review and View Ribbons? Yes. If your screen looks similar to the example on this page, then you are ready to begin.