Appointment: arrangement to meet another at a specific time and place; record of such arrangement in an Outlook calendar, pg. 188

 

Attachment: a picture, document, or other file that is sent with an E-mail, pg.86

 

BCC: means Blind Carbon Copy; a copy of the E-mail is sent to all recipients, but recipients cannot see the E-mail addresses in the BCC field, pg. 64

 

Business card: virtual card created using contact information in Outlook; can be E-mailed to others, pg. 162

 

CC: means Carbon Copy; a copy of the E-mail is sent to all recipients with E-mail addresses visible, pg. 64

 

Clean Up: Outlook command that removes redundant E-mail messages, pg. 138

 

Contacts: list of E-mail addresses and other contact information stored in Outlook, pg.152

 

Conversations (E-mail): E-mail sorting feature that groups E-mails by topic or subject line, pg. 135

 

Delivery Receipt: E-mail confirmation that the sent E-mail was received; does not track if the E-mail was opened, pg. 67

E-mail Blast: marketing message sent to a mailing list, pg. 90

 

E-mail header: includes information about who sent the E-mail, when, and the size of any attachments, pg. 102

 

Event: Outlook appointment that is marked as occurring all day, such as a birthday, anniversary, or other all day appointment, pg. 197

 

Forward (an E-mail): send an E-mail to another party, not the original recipient(s), pg. 37

 

HTML: Hyper Text Mark-Up Language; the coding that is use to create web pages; files saved in HTML format generally open in a web browser by default, pg. 90

 

Inbox: an electronic folder in Outlook and other E-mail programs that contains incoming E-mail messages, pg. 30

 

Journal: Outlook command for tracking, including Outlook activity as well as time working on a document or spreadsheet, pg. 245

 

Junk mail: unsolicited, undesired mail, including spam, that is sorted based on pre-set and user defined settings into a special folder to reduce inbox clutter, pg. 141